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The Waterhouse At South Bund Hotel Shanghai, Shanghai

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From194US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Maojiayuan Road 1-3, Shanghai, China, 200011

The Waterhouse at South Bund is a boutique hotel located within the historic Shiliupu dockyard. Designed by renowned architects Neri & Hu, its industrial-influenced aesthetics blend indoor and outdoor spaces. The hotel is strategically positioned in the Huangpu district, central to Shanghai's vibrant cultural and architectural landmarks. With a focus on unique design, the hotel has received awards for its contemporary appeal and integration into the local environment.

Location

The Waterhouse at South Bund is ideally located within a 5-minute drive from significant sites like Yu Garden and the bustling People Square. It is just a 2-minute walk to the Old Wharf and boasts easy access to the Bund's picturesque riverside promenade. For those looking to explore the area, public transportation and taxi services are readily available, making it an excellent base for sightseeing and leisure activities.

Rooms

All 19 rooms at The Waterhouse are air-conditioned and equipped with modern amenities, including free WiFi and sound-insulated walls. Guests can relax with a minibar and enjoy private bathrooms featuring either a bathtub or shower facilities. Many rooms offer stunning views of The Bund or the river, adding a picturesque touch to the stay. Suites come with additional features like separate living areas and private terraces for enhanced comfort.

Eat & Drink

The hotel's restaurant, helmed by chef Jason Atherton, serves world-class modern European cuisine in a contemporary dining environment. The long canteen-style tables encourage interaction and a communal dining experience. Guests can also enjoy snacks and refreshing beverages at The Roof, which offers panoramic views of the city. An a la carte menu allows for varied culinary experiences throughout breakfast, lunch, and dinner.

Leisure & Business

Leisure amenities include a serene garden, sun terrace, and a cozy lobby bar that creates an inviting atmosphere. The hotel also provides essential business services, including a business center and meeting facilities. Convenient guest services, like luggage storage and currency exchange, are available at the 24-hour front desk. A tour desk assists guests in organizing day trips to popular attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
2 persons
18 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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King Suite
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Superior Queen Room
Max:
2 persons
29 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Center
Shanghai 1.9 mi
Airports
Shanghai Hongqiao International (SHA) 11.2 mi
Shanghai Pudong International (PVG) 24.4 mi
Train
Shanghai Railway Station Metro Station 3.5 mi
Metro stations
Xiaonanmen2700 ft
Nanpu Bridge5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Baggage storage
  • Elevator
  • Exterior corridors

Guest Parking

  • Electric kettle

Services

  • Room service
  • Dry cleaning
  • Wake up service
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Turndown service
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Maojiayuan Road 1-3, Shanghai, China, 200011
Map view
Maojiayuan Road 1-3, Shanghai, China, 200011
Nearby
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Restaurants
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505 South Zhangshan Road
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1.1 mi
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Flint
3400 ft
No.988 Puming Road

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
comfortable
luxurious
needs sprucing up
brisk service
7.2/10
Very good
Rooms
7.8
Location
7.8
Service
6.7
Dining
6.8
Guest reviews
7.2/10
based on 10 reviews
7.7
7.7/10based on 75 reviews
Louise
United States of America, April  2024
7.8/10

My stay at the hotel was a pleasant experience overall. The rooms were exceptionally clean and well-maintained, although they could benefit from some minor touch-ups. The design of the rooms was captivating, making my stay enjoyable. The service was friendly and helpful, despite some instances where it felt a bit rushed. The location was conveniently situated near popular areas like the South Bund and Cool Docks, offering a unique atmosphere. The dining options were of good quality, albeit with limited breakfast times. The facilities met my expectations, providing a comfortable stay.

Rooms
8.0
The rooms were very clean and needed some sprucing up, but they were perfectly proportioned with fantastic design.
Service
7.0
The staff was friendly and extremely helpful, although there were instances of brisk service.
Location
9.0
The hotel is located near the South Bund area and adjacent Cool Docks with restaurants, offering potential for growth and popularity in the future.
Dining
7.0
The dining options were of good quality overall, but the breakfast starting time might not be ideal for all guests.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
John
United States of America, March  2024
7.4/10

Staying at this hotel was an experience I won't forget. The rooms had a captivating design with a glass enclosed soaker tub and rainshower on a wood plank floor right in the middle of the room. The upgraded suite was luminous and well-ventilated, boasting multiple windows overlooking the inner courtyard, a light cube, and the terrace. However, there were some issues with service not being attentive and accommodating at times.

Rooms
9.0
I was mesmerized by the unique design of the rooms, especially the glass enclosed soaker tub and rainshower on a wood plank floor.
Service
6.0
The service, particularly in terms of understanding our needs and being friendly, was a bit lacking. However, room service and other amenities were available.
Location
8.0
The hotel's location was excellent, right next to the cool docks and Bund beach, making it a lively spot in summertime. However, it was a bit far from the central part of Shanghai.
Dining
7.0
The dining experience had its ups and downs. While the breakfast selection was limited, the service from the waitstaff was top-notch with everyone speaking English very well.
Facilities
7.0
The facilities at the hotel were decent, offering all the basic amenities one would expect during their stay.
Ron
United States of America, March  2024
7.4/10

Staying on the 2nd floor meant missing out on any river view, but the rooms were cozy and comfortable within the industrial-heritage setting, although they could use a refurbishment. Service took a surprising wrong turn initially but recovered to be incredibly helpful. The location, though not perfect, offers a manageable walk to the Bund area with minor inconveniences in transport availability.

Rooms
7.0
The rooms vary in style and size but provide a homey and comfortable feel under the industrial-heritage environment. A refurbishment would enhance the experience.
Service
8.0
Despite an initial mishap, the service was incredibly helpful and attentive, fulfilling expectations of politeness, reliability, and proper communication.
Location
7.0
The hotel's proximity to the Bund area is convenient, allowing for a pleasant walk. However, noise from Bund Beach and the distant subway station may require some adjustments.
Dining
8.0
Dining offered a mix of experiences, with excellent attentive service and delicious options like the highly recommended raw muesli. However, there were minor letdowns in the expensive French restaurant.
Facilities
7.0
The facilities provide the essentials for a comfortable stay, although slight improvements could enhance the overall experience.
Edward
United States of America, January  2024
7.6/10

The hotel rooms are appointed with top design furniture and excellent towels and linens but do not offer any river view as located on the 2nd floor. The service was good overall, with efficient taxi arrangements but some mishaps in directions. The location provided convenience for exploring Shanghai but had challenges with taxi availability. The dining experience had its highlights with delicious breakfast options but could improve to match the hotel's design. The facilities offered meet a very good standard.

Rooms
8.0
The rooms are appointed with top design furniture and excellent towels and linens.
Service
7.0
The service was efficient in finding us a taxi quickly but led us in the wrong direction at times.
Location
8.0
The location gave us good advantages to explore Shanghai and was within walking distance of many interesting places.
Dining
7.0
The dining experience offered delicious breakfast options but could be more sophisticated to match the hotel's design.
Facilities
8.0
The facilities meet a very good standard.
Andy
United States of America, December  2023
6.6/10

I felt conflicted about my stay at this hotel. The rooms were incredibly bright, especially the bathroom where I could admire the view from the bathtub. Although nicely designed and clean, I couldn't help but feel that for the price of 3500 RMB, the size of the room was a bit lacking. On the downside, there was almost constant banging during my stay.

Rooms
7.0
The rooms were extremely luminous and offered a unique view from the bathtub.
Service
6.0
The service was polite, reliable, and they communicated efficiently. However, during our Arrival Date in Shanghai, we experienced a four-hour delay where we felt a bit neglected.
Location
8.0
The location was not amazing, albeit close to the Docs 2 km South of the main strip of the Bund. Despite some shortcomings like needing prompting for the discount rate, the overall experience was positive, and I would consider returning.
Dining
7.0
The dining experience had its highs and lows. The expensive French restaurant was a letdown, but the inclusive breakfast, especially the fresh fruit salad, was delicious.
Facilities
5.0
Pete
United States of America, October  2023
6.8/10

The hotel offers a homey and comfortable stay under the industrial-heritage environment, with stunning views over Pudong from the rooms, especially the bathroom. However, some aspects seemed overpriced, like worn-out wooden floors. Despite this, the overall experience was enjoyable, and I would consider staying again.

Rooms
8.0
The rooms offer a homely and comfortable atmosphere, and the views from the bathroom are truly stunning.
Service
6.0
The service was a mix of unhelpful and professional staff. Some were quite rude, while others were helpful and professional.
Location
7.0
The location is not amazing, but it's convenient for exploring the lively restaurant area by the docks. The view over Pudong adds to the experience, despite some noise from the Bund Beach.
Dining
6.0
The dining experience had its ups and downs—the expensive French restaurant was a letdown, but there were delicious traditional Italian dishes available.
Facilities
7.0
The facilities were modern and met my needs adequately, but nothing exceptional.
Charlie
United States of America, October  2023
7.0/10

My stay at the hotel was quite a mixed experience. On one hand, the rooms were extremely luminous and well-ventilated, offering a unique view of the inner courtyard, which I found delightful. However, the lack of detailed information about the surrounding area was a downside, and the room size left much to be desired - it certainly wasn't what I would consider a river suite.

Rooms
7.0
The rooms were extremely luminous and well-ventilated due to the multiple windows overlooking the inner courtyard, a light cube, and the terrace.
Service
7.0
Despite some language barriers, the staff were attentive and made an effort to provide excellent service, such as rushing us a full breakfast on a day we were running late.
Location
8.0
The location of the hotel was quite convenient, particularly being right on the bund with a beautiful view of the water. It was also close to the lively restaurant area of the cool docks.
Dining
6.0
The dining experience at the hotel was a mix. While the service was genuinely attentive and the dishes of good quality, the start time and overall experience left much to be desired.
Facilities
7.0
David
United States of America, August  2023
8.4/10

My stay at the hotel was a mix of highs and lows. The rooms were very spacious and clean, featuring a large shower and separate toilet, but they needed some sprucing up. On the bright side, the raised double bed, superb bathroom, Moulton Brown products, and Illy Espresso machine added a touch of luxury to the room.

Rooms
8.0
The rooms were stunning with luxurious amenities.
Service
7.0
The service was helpful, especially with a rushed full breakfast when we were running late for a train.
Location
9.0
The hotel's location next to the cool docks and Bund beach made it a vibrant spot, perfect for summertime enjoyment.
Dining
9.0
The dining experience was top-notch, offering a varied and satisfying menu.
Facilities
9.0
The hotel's facilities were top class, providing everything needed for a comfortable stay.
comfortable
needs sprucing up
Arthur
United States of America, July  2023
7.2/10

The hotel offers stunning views over the Bund with rooms furnished to a high standard in an industrial chic style. The rooms feature a small foyer, a bathroom with a double-sink, a sexy peek-a-boo shower with a bathtub, separate toilet, big closets, sleeping area with a desk, and a well-sized private terrace with chairs and a table. While the service was polite and offered a private tour, it lacked in efficiency when it came to getting taxis. The location, while not very convenient at present, is poised to become popular and offers plenty of dining options at the lively docks. The dining experience varied from excellent daily free dishes like raw muesli to occasional disappointments, particularly at the expensive French restaurant. The facilities are modern and spacious, rated highly for their quality.

Rooms
9.0
The rooms offered an amazing view over the Bund and were furnished to a high standard in an industrial chic style, featuring a small foyer, double-sink bathroom, sexy peek-a-boo shower with a bathtub, separate toilet, big closets, sleeping area with a desk, and a well-sized private terrace with chairs and a table.
Service
7.0
The service, while polite and offering a private tour, lacked efficiency when it came to getting taxis.
Location
6.0
The location, while not very convenient currently, is on the brink of becoming popular, offering a myriad of dining options at the lively docks.
Dining
6.0
The dining experience ranged from delightful daily free dishes like raw muesli to occasional letdowns, especially at the expensive French restaurant.
Facilities
8.0
The hotel's facilities are modern and spacious, meeting high standards.
clean
not convenient
Irving
United States of America, June  2023
6.4/10

The hotel room had an impressive modern design with floor-to-ceiling windows that added to the spacious ambiance, yet the lingering smell of smoking was a downside. The service was cordial and reliable but lacked a deep understanding of hospitality nuances. The location offered a quieter retreat near the vibrant city center attractions, with a few disturbances like loud music in the area. The dining experience fell short, with less-than-ideal food quality and limited breakfast options. The facilities provided were satisfactory but not exceptional.

Rooms
7.0
The room was perfectly proportioned with fantastic design, though the smell of smoking was noticeable.
Service
6.0
The staff during our four-hour stay in Shanghai were friendly and extremely helpful, although lacking in hospitality expertise.
Location
8.0
The hotel's location is much quieter than the city, near artistic venues and new restaurants, yet occasional disturbances like a rooftop party could disrupt the peace.
Dining
5.0
The dining experience was below expectation, failing to meet the standards for a hotel of this caliber.
Facilities
6.0
The hotel facilities were average, offering basic amenities without any standout features.
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Rooms and Guests2 Guests, 1 Room